About Payment:
Q: Pay with your credit card to get your download links instantly.
A: Simply choose the option: Visa, Mastercard, JCB ,during your checkout and fill in the blank fields. You will get access to your products immediately after successful payment.

Q: How do I pay with PayPal?
A: Click on checkout, fill in your correct e-mail address and click on “Place Order”.
You will receive an order receipt to your email with the payment instructions.
Click on the paypal link on the order receipt and fill in manually your order number and total price.

Q: Can I also put in the name of the product instead of the order number in the description box during payment?
A: No, you are not allowed to do that, cause we will not be able to clearly identify your order. In this case we ‘ll refund your Payment immediately and Your order will be cancelled.

Q: After successful payment, how long do I have to wait for the download links?
A1: Most of the time it takes only few minutes until we complete your order
A2: Sometimes all staff members are busy or resting, so in worst case it could take up to 48 hours.

Request & Dead Link Reports
Q: How do I find the download Links of my purchased products?
A1: The download links will be sent to your e-mail. So please check also your spam/Junk folder of your e-mail account, if you cannot find the download links in your e-mail.If you cannot find the download link after 2 days,please contact us via email : 84magicstore@gmail.com

Q: If I cannot find a product I am looking for on your store, can I make request for specific products?
A: Yes, you can request for specific products you would like to purchase. Just contact us via an email to 84magicstore@gmail.com with your requests or use the ‘Contact us‘ form. We will do our best to get this product on our store.

Q: What should I do, when the download link is dead?
A: Don´t worry, simply reply directly to your order completion email with the download links and give us the name of the dead links.

Problems with opening downloaded files
Q: How to open pdf files?
A: We recommend to use Adobe Acrobat Reader to open all pdf files. You can download it for free here: https://get.adobe.com/reader/

Q: I have trouble playing my video.
A: The best and free player we recommend is the VLC-Player, which is available for all common operating systems (Windows, MAC and Linux). Downloadable from here: https://www.videolan.org

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